Each brand desired robust representation, which required a lot of coordination and open communication.

McDonald's Happy Studio

Bridging Brand and Play: An Interview with Lindsay Blenkhorn Daggitt

Lindsay Bleckhorn Daggit - Studio Head of Star Fort Games
In a unique behind-the-scenes look into the intricacies of game development and brand partnerships, Lindsay, our Studio Head at Star Fort Games, sheds light on a past project and collaboration with McDonald's, the brand associated for their virtual space called "Happy Studio." With many moving pieces, from managing multiple licensors to adapting to regional sensitivities, this project showcased the challenges and triumphs of uniting game development with global brand identity.

Q & A with Lindsay:

Q: Lindsay, can you tell us about your introduction to the Happy Studio project and your subsequent role?

Lindsay: "When I transitioned to Happy Studio, it was at a very small project. My responsibility grew as it expanded from a simple game expansion for the Happy Meal to a whole virtual world."

Q: How did you manage to coordinate such a vast project, especially with so many licensors involved?

Lindsay: "The key was understanding how many moving pieces there were. Organizing the languages, countries, campaigns and licensors added a new layer of complexity. Each brand desired robust representation, which required a lot of coordination and open communication."

Q: Were there particular elements or challenges that caught you off-guard during development?

Lindsay: "Yes, cultural sensitivities for one. We had to remove an element perceived as offensive in some regions. It was unintended but highlighted the importance of global perspectives."

Q: How did you ensure that the interests of so many brands were protected and portrayed accurately?

Lindsay: "The brands wanted an immersive experience, and so, our game teams of producers, artists, designers and developers become an extension of each brand team to deliver just that. Balancing unbiased representation with the unique nuances of each brand was both a challenge and a priority."

Q: During your tenure, have you noticed any significant shifts in the gaming industry, especially when merging with major brands?

Lindsay: "Absolutely. There's an increased emphasis on creating experiences rather than just games. Brands today are very involved in the conceptual phase and ensuring that the end product resonates with their core message and identity."

Q: Can you describe the team dynamics during the project and how it evolved over time?

Lindsay: "Initially, we were delivering small interactive experiences but as the project expanded into the virtual world of Happy Studio with many licensed content updates and ongoing live operations support, our team expanded as well. At the project peak we had a team of over 100 with support from departments, including art, engineering, audio, animation, and quality assurance. I had 7 producers under me, managing multiple brand experiences or sub-projects each. We held daily stand-ups and weekly 'scrum of scrums' that were integral to our workflow."

Q: Looking back, what's your most cherished memory or milestone from the collaboration?

Lindsay: "Seeing the entire virtual world come to life and realizing that what began as a single game for a Happy Meal had grown into something so vast and impactful across the globe. That journey, and the team that made it happen, remains close to my heart."

Q: Over the years, how has McDonald’s shifted its branding strategy and how did it influence the project?

Lindsay: "At the time, they made a significant shift from being the world's top toy distributor to wanting to become the number one children's book distributor. This evolution influenced our approach, and after 4+ years of live virtual worlds, the project was then taken in a different direction."  

Q: How has the McDonald's Happy Studio collaboration impacted your management style and approach in subsequent projects?

Lindsay: This project allowed me to truly push the envelope when it came to analytical thinking. The way to approach this project, like any other complex problem, was to break it down into bit sized pieces, find the repeatable pieces and craft a solution in the most effective way. We relied on the agile principles heavily as well.  

Top 5 Key Takeaways from the Conversation with Lindsay:
  1. Adaptive Brand Integration: As brands evolve, your virtual space should too. Stay flexible to accommodate narrative shifts and new branding objectives.
  1. Global Inclusivity: Design with a global audience in mind. Ensuring your virtual space respects cultural nuances broadens its appeal and reduces potential missteps.
  1. Authentic Brand Presence: Beyond mere logos and colors, truly understand a brand's core message. This depth of integration will resonate with users, creating a more genuine experience.
  1. Collaborative Design: Multiple stakeholders often have a say in a branded virtual space. Maintain open communication lines to ensure a cohesive vision and smooth execution.
  1. Evolve and Innovate: The virtual space realm is ever evolving. Welcome new techniques, feedback, and ideas to keep your studio's creations ahead of the curve and relevant.

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McDonald's Happy Studio

Oct 1, 2024

Bridging Brand and Play: An Interview with Lindsay Blenkhorn Daggitt